Engaging leadership in the middle of an organization

Blog

Engaging Leadership in the Middle

How to Tell If You’re a Middle Leader: Hallmark #3

 
how-to-maintain-a-long-distance-friendship-1400x653-1501754715_1100x513-2.jpg

This is the final post in a series of three posts on how to tell if you’re a middle leader.

For those who have not read parts one and two, here are the main points. Hallmark #1: You can tell you’re a middle leader when you have people who look to you for leadership and you are located in the middle of the organization’s structure. Hallmark #2: You can tell you’re a middle leader when you find that you have to be both follower and leader.

And now to the 3rd and final hallmark of a middle leader.

Hallmark #3: You know you’re a middle leader if you have a responsibility both upward and downward in the organization.

The middle leader has a responsibility upward to those they follow, and downward to those they lead. It’s a balancing act! On one side of the responsibility-scale is the duty to be an organizational agent with an eye toward the growth and forward movement of the organization. On the other side of the responsibility-scale is the commitment to help the people you lead to grow and develop.

In this way the middle leader is the link between the expectations of the organization and the day to day carrying out of those expectations. More specifically, you are the link between the hopes, dreams, and mission of an organization and the day to day carrying out of those hopes, dreams, and mission.

Being in the middle is not an easy place to be. There is an expression that describes the discomfort: “it’s like being between a rock and a hard place.” Or as the inimitable Margaret Thatcher is quoted as saying: “Standing in the middle of the road is very dangerous; you get knocked down by the traffic from both sides.” Her message is, “make a choice.” I’m saying, as a middle leader you don’t have a choice; you’re positioned right in the middle of the organization, so be careful. Expectations are high and so are the stakes.

When you’re a middle leader, there are a lot of people to please, and that’s never an easy thing. Think of it! You are positioned in the middle of the organization, which means that you are surrounded not only by people but by the organization’s mission and culture. You are both follower and leader—more people to please. You have a responsibility both upward and downward in the organization —more people again. At this point I think you might be getting the point. Leading in the middle is more about being able to navigate relationships than it is managing resources, following policy and procedure, or even—believe it or not—leading! Of course it’s about leading, but effective leading in the middle can seldom take place without relationships.

Here’s the key: anyone whose position is located in the middle of an organization, who is both follower and leader and has a responsibility both upward and downward in the organization, can be considered a middle leader. But the great middle leader is one who knows how to navigate relationships. Work on gaining the tools necessary to better navigate relationships, use those tools properly and you become a top leader in the middle! There it is, that people thing again!

The more you know about people, the more your want people to succeed, the more you work on earning the respect of the people who lead you and the people you lead, the greater the middle leader you will become. The story of leadership is after all a human story, played out in real time, with real people. It’s not rocket science, it’s people!

And so we end the series with a quick recap:

  • Hallmark #1: You know you’re a middle leader when you are positioned in the middle of an organizational structure.

  • Hallmark #2: You know you’re a middle leader when you must be both leader and follower.

  • Hallmark #3: You know you’re a middle leader when you have a responsibility both upward and downward in the organization.

If this is you, welcome to middle leadership!

In case you still think that middle leaders can’t make a difference, in my next post I’m going to tell the story of Dr. Francis Oldham Kelsey, the unexpected middle leader. Looking forward to talk with you then.